Secure and Innovative ThreePBX Phone System for Healthcare Services
ThreePBX VoIP offers an extraordinarily cost-effective and intelligent solution for handling the daily phone, email, and text interactions with healthcare staff & patients.
- Fully Managed VoIP System
- Access from anywhere
- Easy integrations
- Competitive Pricing
Advanced VoIP Communication System
Auto Attendant
Automated call answering and efficient handling of patients' inquiries.
Enhanced Audio Quality
High-definition voice and video calls, noise/echo cancellation to enhance patient communication.
Call Routing System
Directs calls to appropriate departments to enhance patient satisfaction.
Automatic Call Distribution
Balances incoming calls among staff, can prioritize certain types of calls, and reduces wait times for callers.
Custom SMS Messaging
Allows for sending automated SMS messages to patients to enhance engagement.
Extension Menu
Allows easy navigation of callers and can be customized to match the school's needs to improve call handling.
Unified Communication System for Healthcare
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Flexible VoIP System:
Automated and streamlined features into one easy-to-use system.
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Cost Effective VoIP Solution
Utilize dozens of communication features all in one place.
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24/7 Technical Support
Set up your communication preferences once, and you can take advantage of automated communication throughout the day.
Request a Quote
How VoIP can help Healthcare Industry
Improve Patient Experience
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Allow doctors to accommodate their patients when they cannot take a call in the office.
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Connects a doctor's work extension to their mobile device, and they will get calls forwarded to them from anywhere.
HIPAA Compliant VoIP System
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Keep patient records confidential while reducing the threat of data breaches by leaps and bounds.
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Securely store the patient’s data in your system.
Quick and Easy Collaboration
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Improve access, lower costs, and create better experiences by facilitating easy communication between care providers and patients, either in person or via telehealth.
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Allow your team to stay in touch with each other and with patients via texting, video conferencing, and telephone conversations.
Call Answering Service Integration
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Call answering virtual assistants may plan appointments in your calendar or patient management system.
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Call answering features ensure that calls are always answered, even outside of regular business hours to improve accessibility for patients and improve their experience.
All the Features Healthcare Industry needs
Auto Attendant
Customized menu option to send clients to the correct department or agent.
Advanced Call Queue Handling
Put callers "on hold" until they can connect to an available staff member.
Advanced Voicemail
Access voicemail messages from your desk and mobile phones, email, desktop app and online account
Ring/Hunt Groups
Preconfigured departments ring groups for billing and more
Fax Machine
Receive all your faxes to your email, fax machine, or portal system
Management Dashboard
User Friendly dashboard to monitor your staff and incoming and outgoing calls from any location.
ThreePBX Office Pricing
alpha
- Unlimited Calling
- Unlimited Virtual Extensions
- 24/7 U.S. Based Technical Support
- Unlimited Outbound Digital Faxing
- 100 toll-free minutes
- SMS/MMS Texting - 5,000
beta
- Unlimited Calling
- Unlimited Virtual Extensions
- 24/7 U.S. Based Technical Support
- Unlimited Outbound Digital Faxing
- 100 toll-free minutes
- SMS/MMS Texting - 5,000
delta
- Unlimited Calling
- Unlimited Virtual Extensions
- 24/7 U.S. Based Technical Support
- Unlimited Outbound Digital Faxing
- 100 toll-free minutes
- SMS/MMS Texting - 5,000
FEATURES |
ALPHA 7 day Free Trial |
BETA Get Demo |
DELTA Get Demo |
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VOICE CALLING | Unlimited calling within the US, PR, CA | ✓ | ✓ | ✓ |
Unlimited Audio Conference Calls | x | 50 Participant | Unlimited | |
Free local or toll-free number | ✓ | ✓ | ✓ | |
Toll-free minutes | 1500 | 3000 | 12500 | |
High-definition (HD) voice | ✓ | ✓ | ✓ | |
Auto attendant | ✓ | ✓ | ✓ | |
Multi-level auto attendant | ✓ | ✓ | ✓ | |
MOBILITY | App for Mac | ✓ | ✓ | ✓ |
App for Windows | ✓ | ✓ | ✓ | |
App for iOS | ✓ | ✓ | ✓ | |
App for Android | ✓ | ✓ | ✓ | |
ThreePBX Virtual Extension | ✓ | ✓ | ✓ | |
MEETINGS | HD video calling | ✓ | ✓ | ✓ |
Unlimited video calling (peer-to-peer) | ✓ | ✓ | ✓ | |
Unlimited video conferencing | ✓ | ✓ | ✓ | |
Video conference recording | ✓ | ✓ | ✓ | |
APP COLABORATION | Team messaging peer to peer video | ✓ | ✓ | ✓ |
Private group messaging | ✓ | ✓ | ✓ | |
Screen sharing | ✓ | ✓ | ✓ | |
Mobile SMS/MMS | ✓ | ✓ | ✓ | |
VOICE ANALYTICS AND REPORTS | Call history | ✓ | ✓ | ✓ |
Call log reports | ✓ | ✓ | ✓ | |
Voice Analytics | ✓ | ✓ | ✓ | |
VOICE ADMINISTRATION | Admin portal | ✓ | ✓ | ✓ |
User portal | ✓ | ✓ | ✓ | |
Dashboard | ✓ | ✓ | ✓ | |
INTEGRATIONS | Salesforce* | ✓ | ✓ | ✓ |
Redtail* | ✓ | ✓ | ✓ | |
Netsuite* | ✓ | ✓ | ✓ | |
Microsoft Dynamics* | ✓ | ✓ | ✓ | |
Insightly* | ✓ | ✓ | ✓ | |
Infusion Soft* | ✓ | ✓ | ✓ | |
Hubspot* | ✓ | ✓ | ✓ | |
Google Contacts* | ✓ | ✓ | ✓ | |
Gmail* | ✓ | ✓ | ✓ | |
Freshsales* | ✓ | ✓ | ✓ | |
Freshdesk* | ✓ | ✓ | ✓ | |
Copper* | ✓ | ✓ | ✓ | |
Drift* | ✓ | ✓ | ✓ | |
Facebook* | ✓ | ✓ | ✓ | |
Bullhorn* | ✓ | ✓ | ✓ | |
INTEGRATIONS | AutoTask* | ✓ | ✓ | ✓ |
Blitz Lead Manager* | ✓ | ✓ | ✓ | |
Active Campaign* | ✓ | ✓ | ✓ | |
AMS 360* | ✓ | ✓ | ✓ | |
Agency Bloc* | ✓ | ✓ | ✓ | |
Stripe* | ✓ | ✓ | ✓ | |
Sugar CRM* | ✓ | ✓ | ✓ | |
Microsoft Teams* | ✓ | ✓ | ✓ | |
Documo* | ✓ | ✓ | ✓ | |
ConnectWise* | ✓ | ✓ | ✓ | |
Quickbooks Online* | ✓ | ✓ | ✓ | |
PHONES | Bring your own device (BYOD) | ✓ | ✓ | ✓ |
Soft Phone | ✓ | ✓ | ✓ | |
Desk Phone | ✓ | ✓ | ✓ | |
Conference Phone | ✓ | ✓ | ✓ | |
Analog Phones | ✓ | ✓ | ✓ | |
SUPPORT | Email support 24/7 | ✓ | ✓ | ✓ |
Chat support. 24/7 | ✓ | ✓ | ✓ | |
Phone support 24/7 | ✓ | ✓ | ✓ | |
Knowledge Center 24/7 | ✓ | ✓ | ✓ | |
Real-time system status | ✓ | ✓ | ✓ | |
Professional Implementation | ✓ | ✓ | ✓ | |
Multi-site support | ✓ | ✓ | ✓ | |
SLA with 99.99% Uptime | ✓ | ✓ | ✓ | |
Account Manager | ✓ | ✓ | ✓ | |
ANALYTICS | Custom reports | ✓ | ✓ | ✓ |
Custom dashboards | ✓ | ✓ | ✓ | |
Advanced roles and permissions | ✓ | ✓ | ✓ | |
Advanced reports | ✓ | ✓ | ✓ | |
VOICE PRODUCTIVITY | Address Book | ✓ | ✓ | ✓ |
Bulk Number Porting | ✓ | ✓ | ✓ | |
Call Blocking | ✓ | ✓ | ✓ | |
Call Forwarding | ✓ | ✓ | ✓ | |
Call Handling Rules | ✓ | ✓ | ✓ | |
Call Hunting | ✓ | ✓ | ✓ | |
Call Logs | ✓ | ✓ | ✓ | |
Call Park with Ringback | ✓ | ✓ | ✓ | |
Call Screening | ✓ | ✓ | ✓ | |
Call Transfer | ✓ | ✓ | ✓ | |
Call Waiting | ✓ | ✓ | ✓ | |
Callback Auto System | ✓ | ✓ | ✓ | |
Caller ID | ✓ | ✓ | ✓ | |
Caller ID Prefix | ✓ | ✓ | ✓ | |
VOICE PRODUCTIVITY | Click to Call | ✓ | ✓ | ✓ |
Dial by Name Directory | ✓ | ✓ | ✓ | |
Digital Faxing (outbound) | ✓ | ✓ | ✓ | |
Do Not Disturb (DND) | ✓ | ✓ | ✓ | |
E911 Dialing | ✓ | ✓ | ✓ | |
Extension Dialing | ✓ | ✓ | ✓ | |
Facetime Calling- Peer to Peer | ✓ | ✓ | ✓ | |
Find me/Follow Me | ✓ | ✓ | ✓ | |
Greetings | ✓ | ✓ | ✓ | |
Hold Music | ✓ | ✓ | ✓ | |
Hot Desking | ✓ | ✓ | ✓ | |
In-Call Features | ✓ | ✓ | ✓ | |
Line failover | ✓ | ✓ | ✓ | |
Management Portal | ✓ | ✓ | ✓ | |
Modes for business After Hours | ✓ | ✓ | ✓ | |
Quality of Service (QoS) reports | ✓ | ✓ | ✓ | |
Queues | ✓ | ✓ | ✓ | |
Ready Phones | ✓ | ✓ | ✓ | |
Ring Groups | ✓ | ✓ | ✓ | |
Google and o365 SSO | ✓ | ✓ | ✓ | |
QOS Monitoring | ✓ | ✓ | ✓ | |
Call Recording* | ✓ | ✓ | ✓ | |
Vanity Numbers* | ✓ | ✓ | ✓ | |
International Numbers* | ✓ | ✓ | ✓ | |
Voicemail to Email Transcription | ✓ | ✓ | ✓ | |
Note: (*) represent the addon |
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Frequently Asked Questions
ThreePBX phone service is designed to meet your business needs, so yes, it is highly likely for you to keep your existing phone number. As long as the active voice/fax number is portable, which it usually is via federal guidelines that we can facilitate the transition. In fact, we can even confirm this for you as part of our discovery call.
We can use your existing VoIP phones if you are already on a Cloud Based VoIP system. We also have options to make calls using our application through computer or mobile options if that is a business preference for you.
No, you will not experience any delay as we work. Your phone lines will continue to run during the transition.
No upgrade is necessary as long as you have a broadband connection (not DSL). You can make/receive 10 calls simultaneously while only using 1MB bandwidth as our codec uses 100 KBps per phone call. Our technology is designed to make your life easier.
We like to ensure minimal disruption to business operations if and when an issue arises. No, you will not lose phone service if your internet connection goes down. The hosting site where your phone server is located will continue to function, however your phones will not ring due to the internet connection being down.
No, you will not be bound to any long-term commitments with Three PBX. We are confident about the service and technology we provide our customers, which is why we are also confident that we will earn your trust over time.
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Our standard contract works on a monthly payment basis. However, we also provide more tailored packages that accommodates your business needs and budgets. If you do require a long-term contract, this will come with an added benefit of reduced rates.
Yes, you can use your cell for VoIP without having to disclose your personal cell number. Our service is very easy to use on your mobile device with our ThreePBX mobile app, which provides your phone with a business line. You will also be able to keep your employee’s phone numbers hidden from your customers.
At ThreePBX, we look to create a complete business phone system experience for you and your employees. The transition from another provider can be complicated, yes, however we overlook the set-up of the system from start to finish as well as any changes your business requires.
We have VoIP integration with Salesforce, Zoho CRM, HubSpot and more.
Switching over to VoIP is quite a common and simple process. In fact, having an internet facility enables us to provide you with more features that can optimise your business function. The first step is to sign up with ThreePBX, which will permit us to start the phone number porting process. On completion of this process, you will then be able to cancel the existing plan you have.
Submit your query and get expert help today!
Try ThreePBX to make your business better.