VoIP For Healthcare | ThreePBX

Secure and Innovative ThreePBX Phone System for Healthcare Services

ThreePBX VoIP offers an extraordinarily cost-effective and intelligent solution for handling the daily phone, email, and text interactions with healthcare staff & patients.

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Advanced VoIP Communication System

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Auto Attendant

Automated call answering and efficient handling of patients' inquiries.

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Enhanced Audio Quality

High-definition voice and video calls, noise/echo cancellation to enhance patient communication.

Call Routing System

Directs calls to appropriate departments to enhance patient satisfaction.

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Automatic Call Distribution

Balances incoming calls among staff, can prioritize certain types of calls, and reduces wait times for callers.

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Custom SMS Messaging

Allows for sending automated SMS messages to patients to enhance engagement.

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Extension Menu

Allows easy navigation of callers and can be customized to match the school's needs to improve call handling.

Unified Communication System for Healthcare

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How VoIP can help Healthcare Industry

Improve Patient Experience

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Healthcare

HIPAA Compliant VoIP System

Quick and Easy Collaboration

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Healthcare

Call Answering Service Integration

All the Features Healthcare Industry needs

Auto Attendant

Customized menu option to send clients to the correct department or agent.

Advanced Call Queue Handling

Put callers "on hold" until they can connect to an available staff member.

Advanced Voicemail

Access voicemail messages from your desk and mobile phones, email, desktop app and online account

Ring/Hunt Groups

Preconfigured departments ring groups for billing and more

Fax Machine

Receive all your faxes to your email, fax machine, or portal system

Management Dashboard

User Friendly dashboard to monitor your staff and incoming and outgoing calls from any location.

ThreePBX Office Pricing

Pricing Table
Monthly plan with no commitment
1-04 5-19 20-99 100+

alpha

$30.95 /user/monthly
  • Unlimited Calling
  • Unlimited Virtual Extensions
  • 24/7 U.S. Based Technical Support
  • Unlimited Outbound Digital Faxing
  • 100 toll-free minutes
  • SMS/MMS Texting - 5,000
Compare all plans

beta

$35.95 /user/monthly
  • Unlimited Calling
  • Unlimited Virtual Extensions
  • 24/7 U.S. Based Technical Support
  • Unlimited Outbound Digital Faxing
  • 100 toll-free minutes
  • SMS/MMS Texting - 5,000
Compare all plans

delta

$45.95 /user/monthly
  • Unlimited Calling
  • Unlimited Virtual Extensions
  • 24/7 U.S. Based Technical Support
  • Unlimited Outbound Digital Faxing
  • 100 toll-free minutes
  • SMS/MMS Texting - 5,000
Compare all plans
FEATURES ALPHA
7 day Free Trial
BETA
Get Demo
DELTA
Get Demo
VOICE CALLING Unlimited calling within the US, PR, CA ✓ ✓ ✓
Unlimited Audio Conference Calls x 50 Participant Unlimited
Free local or toll-free number ✓ ✓ ✓
Toll-free minutes 1500 3000 12500
High-definition (HD) voice ✓ ✓ ✓
Auto attendant ✓ ✓ ✓
Multi-level auto attendant ✓ ✓ ✓
MOBILITY App for Mac ✓ ✓ ✓
App for Windows ✓ ✓ ✓
App for iOS ✓ ✓ ✓
App for Android ✓ ✓ ✓
ThreePBX Virtual Extension ✓ ✓ ✓
MEETINGS HD video calling ✓ ✓ ✓
Unlimited video calling (peer-to-peer) ✓ ✓ ✓
Unlimited video conferencing ✓ ✓ ✓
Video conference recording ✓ ✓ ✓
APP COLABORATION Team messaging  peer to peer video ✓ ✓ ✓
Private group messaging ✓ ✓ ✓
Screen sharing ✓ ✓ ✓
Mobile SMS/MMS ✓ ✓ ✓
VOICE ANALYTICS AND REPORTS Call history ✓ ✓ ✓
Call log reports ✓ ✓ ✓
Voice Analytics ✓ ✓ ✓
VOICE ADMINISTRATION Admin portal ✓ ✓ ✓
User portal ✓ ✓ ✓
Dashboard ✓ ✓ ✓
INTEGRATIONS Salesforce* ✓ ✓ ✓
Redtail* ✓ ✓ ✓
Netsuite* ✓ ✓ ✓
Microsoft Dynamics* ✓ ✓ ✓
Insightly* ✓ ✓ ✓
Infusion Soft* ✓ ✓ ✓
Hubspot* ✓ ✓ ✓
Google Contacts* ✓ ✓ ✓
Gmail* ✓ ✓ ✓
Freshsales* ✓ ✓ ✓
Freshdesk* ✓ ✓ ✓
Copper* ✓ ✓ ✓
Drift* ✓ ✓ ✓
Facebook* ✓ ✓ ✓
Bullhorn* ✓ ✓ ✓
INTEGRATIONS AutoTask* ✓ ✓ ✓
Blitz Lead Manager* ✓ ✓ ✓
Active Campaign* ✓ ✓ ✓
AMS 360* ✓ ✓ ✓
Agency Bloc* ✓ ✓ ✓
Stripe* ✓ ✓ ✓
Sugar CRM* ✓ ✓ ✓
Microsoft Teams* ✓ ✓ ✓
Documo* ✓ ✓ ✓
ConnectWise* ✓ ✓ ✓
Quickbooks Online* ✓ ✓ ✓
PHONES Bring your own device (BYOD) ✓ ✓ ✓
Soft Phone ✓ ✓ ✓
Desk Phone ✓ ✓ ✓
Conference Phone ✓ ✓ ✓
Analog Phones ✓ ✓ ✓
SUPPORT Email support 24/7 ✓ ✓ ✓
Chat support. 24/7 ✓ ✓ ✓
Phone support 24/7 ✓ ✓ ✓
Knowledge Center 24/7 ✓ ✓ ✓
Real-time system status ✓ ✓ ✓
Professional Implementation ✓ ✓ ✓
Multi-site support ✓ ✓ ✓
SLA with 99.99% Uptime ✓ ✓ ✓
Account Manager ✓ ✓ ✓
ANALYTICS Custom reports ✓ ✓ ✓
Custom dashboards ✓ ✓ ✓
Advanced roles and permissions ✓ ✓ ✓
Advanced reports ✓ ✓ ✓
VOICE PRODUCTIVITY Address Book ✓ ✓ ✓
Bulk Number Porting ✓ ✓ ✓
Call Blocking ✓ ✓ ✓
Call Forwarding ✓ ✓ ✓
Call Handling Rules ✓ ✓ ✓
Call Hunting ✓ ✓ ✓
Call Logs ✓ ✓ ✓
Call Park with Ringback ✓ ✓ ✓
Call Screening ✓ ✓ ✓
Call Transfer ✓ ✓ ✓
Call Waiting ✓ ✓ ✓
Callback Auto System ✓ ✓ ✓
Caller ID ✓ ✓ ✓
Caller ID Prefix ✓ ✓ ✓
VOICE PRODUCTIVITY Click to Call ✓ ✓ ✓
Dial by Name Directory ✓ ✓ ✓
Digital Faxing (outbound) ✓ ✓ ✓
Do Not Disturb (DND) ✓ ✓ ✓
E911 Dialing ✓ ✓ ✓
Extension Dialing ✓ ✓ ✓
Facetime Calling- Peer to Peer ✓ ✓ ✓
Find me/Follow Me ✓ ✓ ✓
Greetings ✓ ✓ ✓
Hold Music ✓ ✓ ✓
Hot Desking ✓ ✓ ✓
In-Call Features ✓ ✓ ✓
Line failover ✓ ✓ ✓
Management Portal ✓ ✓ ✓
Modes for business After Hours ✓ ✓ ✓
Quality of Service (QoS) reports ✓ ✓ ✓
Queues ✓ ✓ ✓
Ready Phones ✓ ✓ ✓
Ring Groups ✓ ✓ ✓
Google and o365 SSO ✓ ✓ ✓
QOS Monitoring ✓ ✓ ✓
Call Recording* ✓ ✓ ✓
Vanity Numbers* ✓ ✓ ✓
International Numbers* ✓ ✓ ✓
Voicemail to Email Transcription ✓ ✓ ✓
Note: (*) represent the addon

 

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What’s the difference?

Traditional phone numbers versus Virtual phone numbers

Even though virtual phone numbers and regular phone numbers work the same, there are key differences between the two. First, area codes don’t really matter when it comes to VoIP phone systems. Unlike regular phone numbers, virtual ones work independently of location. This means you’ll be able to choose a phone number with any area code you choose.

Second, landline phone numbers are linked to a specific device, usually a landline phone you can have at home or in your office. Virtual phone numbers can be linked to many devices, which allows users to make voice calls not only from a landline but also from a smartphone or a computer. All you need to make the call is the virtual phone number! This provides businesses with greater flexibility and freedom of use, which is key in today’s world.

Virtual phone numbers will allow you to measure your marketing efforts by tracking the number of calls you receive from prospects that are coming from all your social media platforms. This way, you can adjust your efforts however necessary to make sure your prospects can contact you whenever they need it.

These two key differences make it possible to understand exactly why VoIP phone systems have become so popular among businesses. They are convenient, flexible, easy to use and they contribute to successful communication not only with clients but also with partners and team members. 

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