Secure and Innovative ThreePBX Phone System for Healthcare Services

ThreePBX VoIP offers an extraordinarily cost-effective and intelligent solution for handling the daily phone, email, and text interactions with healthcare staff & patients.

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Advanced VoIP Communication System

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Auto Attendant

Automated call answering and efficient handling of patients' inquiries.

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Enhanced Audio Quality

High-definition voice and video calls, noise/echo cancellation to enhance patient communication.

Call Routing System

Directs calls to appropriate departments to enhance patient satisfaction.

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Automatic Call Distribution

Balances incoming calls among staff, can prioritize certain types of calls, and reduces wait times for callers.

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Custom SMS Messaging

Allows for sending automated SMS messages to patients to enhance engagement.

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Extension Menu

Allows easy navigation of callers and can be customized to match the school's needs to improve call handling.

Unified Communication System for Healthcare

  • Flexible VoIP System:

    Automated and streamlined features into one easy-to-use system.

  • Cost Effective VoIP Solution

    Utilize dozens of communication features all in one place.

  • 24/7 Technical Support

    Set up your communication preferences once, and you can take advantage of automated communication throughout the day.

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How VoIP can help Healthcare Industry

Improve Patient Experience

  • Allow doctors to accommodate their patients when they cannot take a call in the office.

  • Connects a doctor's work extension to their mobile device, and they will get calls forwarded to them from anywhere.

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Healthcare

HIPAA Compliant VoIP System

  • Keep patient records confidential while reducing the threat of data breaches by leaps and bounds.

  • Securely store the patient’s data in your system.

Quick and Easy Collaboration

  • Improve access, lower costs, and create better experiences by facilitating easy communication between care providers and patients, either in person or via telehealth.

  • Allow your team to stay in touch with each other and with patients via texting, video conferencing, and telephone conversations.

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Healthcare

Call Answering Service Integration

  • Call answering virtual assistants may plan appointments in your calendar or patient management system.

  • Call answering features ensure that calls are always answered, even outside of regular business hours to improve accessibility for patients and improve their experience.

It's Time To Switch To ThreePBX System

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All the Features Healthcare Industry needs

Auto Attendant

Customized menu option to send clients to the correct department or agent.

Advanced Call Queue Handling

Put callers "on hold" until they can connect to an available staff member.

Advanced Voicemail

Access voicemail messages from your desk and mobile phones, email, desktop app and online account

Ring/Hunt Groups

Preconfigured departments ring groups for billing and more

Fax Machine

Receive all your faxes to your email, fax machine, or portal system

Management Dashboard

User Friendly dashboard to monitor your staff and incoming and outgoing calls from any location.

ThreePBX Office Pricing

Pricing Table
Monthly plan with no commitment
1-04 5-19 20-99 100+

alpha

$30.95 /user/monthly
  • Unlimited Calling
  • Unlimited Virtual Extensions
  • 24/7 U.S. Based Technical Support
  • Unlimited Outbound Digital Faxing
  • 100 toll-free minutes
  • SMS/MMS Texting - 5,000
Compare all plans

beta

$35.95 /user/monthly
  • Unlimited Calling
  • Unlimited Virtual Extensions
  • 24/7 U.S. Based Technical Support
  • Unlimited Outbound Digital Faxing
  • 100 toll-free minutes
  • SMS/MMS Texting - 5,000
Compare all plans

delta

$45.95 /user/monthly
  • Unlimited Calling
  • Unlimited Virtual Extensions
  • 24/7 U.S. Based Technical Support
  • Unlimited Outbound Digital Faxing
  • 100 toll-free minutes
  • SMS/MMS Texting - 5,000
Compare all plans
FEATURES ALPHA
7 day Free Trial
BETA
Get Demo
DELTA
Get Demo
VOICE CALLING Unlimited calling within the US, PR, CA
Unlimited Audio Conference Calls x 50 Participant Unlimited
Free local or toll-free number
Toll-free minutes 1500 3000 12500
High-definition (HD) voice
Auto attendant
Multi-level auto attendant
MOBILITY App for Mac
App for Windows
App for iOS
App for Android
ThreePBX Virtual Extension
MEETINGS HD video calling
Unlimited video calling (peer-to-peer)
Unlimited video conferencing
Video conference recording
APP COLABORATION Team messaging  peer to peer video
Private group messaging
Screen sharing
Mobile SMS/MMS
VOICE ANALYTICS AND REPORTS Call history
Call log reports
Voice Analytics
VOICE ADMINISTRATION Admin portal
User portal
Dashboard
INTEGRATIONS Salesforce*
Redtail*
Netsuite*
Microsoft Dynamics*
Insightly*
Infusion Soft*
Hubspot*
Google Contacts*
Gmail*
Freshsales*
Freshdesk*
Copper*
Drift*
Facebook*
Bullhorn*
INTEGRATIONS AutoTask*
Blitz Lead Manager*
Active Campaign*
AMS 360*
Agency Bloc*
Stripe*
Sugar CRM*
Microsoft Teams*
Documo*
ConnectWise*
Quickbooks Online*
PHONES Bring your own device (BYOD)
Soft Phone
Desk Phone
Conference Phone
Analog Phones
SUPPORT Email support 24/7
Chat support. 24/7
Phone support 24/7
Knowledge Center 24/7
Real-time system status
Professional Implementation
Multi-site support
SLA with 99.99% Uptime
Account Manager
ANALYTICS Custom reports
Custom dashboards
Advanced roles and permissions
Advanced reports
VOICE PRODUCTIVITY Address Book
Bulk Number Porting
Call Blocking
Call Forwarding
Call Handling Rules
Call Hunting
Call Logs
Call Park with Ringback
Call Screening
Call Transfer
Call Waiting
Callback Auto System
Caller ID
Caller ID Prefix
VOICE PRODUCTIVITY Click to Call
Dial by Name Directory
Digital Faxing (outbound)
Do Not Disturb (DND)
E911 Dialing
Extension Dialing
Facetime Calling- Peer to Peer
Find me/Follow Me
Greetings
Hold Music
Hot Desking
In-Call Features
Line failover
Management Portal
Modes for business After Hours
Quality of Service (QoS) reports
Queues
Ready Phones
Ring Groups
Google and o365 SSO
QOS Monitoring
Call Recording*
Vanity Numbers*
International Numbers*
Voicemail to Email Transcription
Note: (*) represent the addon

 

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Frequently Asked Questions

ThreePBX phone service is designed to meet your business needs, so yes, it is highly likely for you to keep your existing phone number. As long as the active voice/fax number is portable, which it usually is via federal guidelines that we can facilitate the transition. In fact, we can even confirm this for you as part of our discovery call.

We can use your existing VoIP phones if you are already on a Cloud Based VoIP system. We also have options to make calls using our application through computer or mobile options if that is a business preference for you.

No, you will not experience any delay as we work. Your phone lines will continue to run during the transition.

No upgrade is necessary as long as you have a broadband connection (not DSL). You can make/receive 10 calls simultaneously while only using 1MB bandwidth as our codec uses 100 KBps per phone call. Our technology is designed to make your life easier.

We like to ensure minimal disruption to business operations if and when an issue arises. No, you will not lose phone service if your internet connection goes down. The hosting site where your phone server is located will continue to function, however your phones will not ring due to the internet connection being down.

No, you will not be bound to any long-term commitments with Three PBX. We are confident about the service and technology we provide our customers, which is why we are also confident that we will earn your trust over time.

 

Our standard contract works on a monthly payment basis. However, we also provide more tailored packages that accommodates your business needs and budgets. If you do require a long-term contract, this will come with an added benefit of reduced rates.

Yes, you can use your cell for VoIP without having to disclose your personal cell number. Our service is very easy to use on your mobile device with our ThreePBX mobile app, which provides your phone with a business line. You will also be able to keep your employee’s phone numbers hidden from your customers.

At ThreePBX, we look to create a complete business phone system experience for you and your employees. The transition from another provider can be complicated, yes, however we overlook the set-up of the system from start to finish as well as any changes your business requires.

We have VoIP integration with Salesforce, Zoho CRM, HubSpot and more.

Switching over to VoIP is quite a common and simple process. In fact, having an internet facility enables us to provide you with more features that can optimise your business function. The first step is to sign up with ThreePBX, which will permit us to start the phone number porting process. On completion of this process, you will then be able to cancel the existing plan you have.

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"Threepbx consolidates all of my customer data into a single location, allowing me to easily access their account history, notes, and documents from a single screen. With Threepbx, managing customer relationships becomes effortless and intuitive, eliminating any uncertainty or guesswork involved in the process."
Sophia
Account Representative

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What’s the difference?

Traditional phone numbers versus Virtual phone numbers

Even though virtual phone numbers and regular phone numbers work the same, there are key differences between the two. First, area codes don’t really matter when it comes to VoIP phone systems. Unlike regular phone numbers, virtual ones work independently of location. This means you’ll be able to choose a phone number with any area code you choose.

Second, landline phone numbers are linked to a specific device, usually a landline phone you can have at home or in your office. Virtual phone numbers can be linked to many devices, which allows users to make voice calls not only from a landline but also from a smartphone or a computer. All you need to make the call is the virtual phone number! This provides businesses with greater flexibility and freedom of use, which is key in today’s world.

Virtual phone numbers will allow you to measure your marketing efforts by tracking the number of calls you receive from prospects that are coming from all your social media platforms. This way, you can adjust your efforts however necessary to make sure your prospects can contact you whenever they need it.

These two key differences make it possible to understand exactly why VoIP phone systems have become so popular among businesses. They are convenient, flexible, easy to use and they contribute to successful communication not only with clients but also with partners and team members. 

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