Included Features

99.99% Uptime with SLA

Guarenteed uptime with a service level agreement

Account Manager

Manager will be assigned to smooth line the onboarding experience

Address Book

Address books are shared across all devices and directly sycned with the deskphone, mobile app, and web portal.

Analog Phones

Use your extising phone with ThreePBX by attaching an analog converter.

Audio Monitoring
(Join, Whisper & Listen)

Utilizing 'Join Call'/'Whisper'/'Listen Only', Call Center Supervisors are able to monitor and manage agents.

Auto Attendant (IVR)

Voice menu system that allows callers to be transferred to an extension or department.

Bulk Number Porting

Conveniently port a large amount of phone numbers at once.

Business Picture & Document Texting (MMS)

Business MMS , use it for person to person text messaging and group chats sending images and documents.

Business Picture & Document
Texting (MMS)

Business MMS , use it for person to person text messaging and group chats sending images and documents.

Business Texting (SMS )

Business texting, use it for person to person text messaging and group chats.

Busy Lamp Field (BLF)

Internal users are able to verify whether other lines or an employee is on an active call. This feature can also call users when the line key is pressed.

Call Blast

Use call blast to schedule a pre-recroded message across a large list of customers

Call Blocking

Block incoming calls from specific phone numbers

Call Forwarding

Forward calls to other phone numbers on any device.

Call Handling Rules

Advanced calling rules to route calls to phones, extensions & mobile devices

Call Hunting

the call goes to the next available user if the line reached is unavailable.

Call Logs

View call history of all incoming and outgoing calls

Call Park with Ringback

Using Call Park with Ringback you can put the customer on hold. If the customer is on hold for an extended period time, the call will bounce back to the original representative.

Call Recording

Enable Automatic recording for quality control and training purposes

Call Screening

Listen to announcement for incoming calls that gives you key caller details

Call Transfer

Transfer calls to another number or extension at any time

Call Waiting

Have the ability to switch between two or more concurrent calls

Callback Auto System

Allow the system to prompt the user for a callback option

Caller ID

See who is calling before answering the call & then decide how to route the call.

Caller ID Prefix

Caller ID Prefix can be used to preview what department the caller is trying to reach before picking up the phone.

Click to Call

From any website, simply click on the phone number and have it dial out from your phone system

Conferencing Bridge

Use your conference bridge to manage internal and external conference calls.

Custom App
Development & Deployment

ThreePBX API's opens a new world of possibilities by allowing you to integrate business communcations into the applications you use on a daily basis. WIth this you can automate workflows and customize the PBX to work for you.

Dial by Name Directory

Give callers the ability to find staff members via first or last name

Digital Faxing (Outbound)

Outbound faxing can be managed using your exisitng fax hardware, by our portal, or using fax to email.

Digital Faxing
(Inbound & Outbound)

Inbound and Outbound faxing can be managed using your exisitng fax hardware, by our portal, or using fax to email.

Do Not Disturb (DND)

Busy? The DND feature sends all callers directly to your voicemail

E911 Dialing

Feel safe with 911 coverage with all IP phones provided by ThreePBX system

Extension Dialing

Use dial by name extension to call a co-worker in any department or use it to reach someone outside of your organization by using a number code for speed dial functionality .

Facetime Calling
Peer to Peer

Facetime can be used with our mobile app and softphone

Find Me/Follow Me

“Find me" & “Follow me” are features that help find or follow you in the event you are away from desk.

Global Numbers

International numbers available

Greetings

Personalize your phones with custom messages, music and voice greetings

HD Voice

High-Def Voice audio that makes every call more enjoyable

Hold Music

Callers listen to quality music or custom messages while waiting on hold

Hot Desking

Allows mutiple users to sign in/out using different extensions on one physical phone

In-Call Features

Using your keypad, you can transfer, record, block or put a call on hold

Integration with Microsoft®, Google, WordPress, Rocketchat, Salesforce®, Netsuite®,Vtiger,Connectwise & Zoho

Easy Integrations with Many Platforms

Intercom & Paging

Broadcast a message to a group of users by phone or speaker system

Intuitive Web Portal

ThreePBX has a series of custom views available to seperate permissions between users.

iPad®, Android™,
WIndows & Mac

Mobile Friendly

Line Failover

Don't miss an important call! Use Line Failover to have your call reach you with any device.

Local Numbers

Find a number close to your office. ThreePBX will get you a phone number anywhere in the U.S

Long Distance Calls

One basic rate for nationwide calling. Making your bill more affordable

Management Portal

Admin Portal can be used to monitor, change call settings, adjust hold music and more

Modes for Business
After Hours

Assign your business hours by department or staff member

Multi-level Auto Attendant

Use multi level auto attendant to get your callers to the correct personel

Quality of Service
(QoS) Reports

Proactively track the quality of each call using a color code and number scale from to 1-5.

Queues

Put callers "on hold" until they can connect to an available staff member.

Ready Phones

Pre-configured plug and play, ready-to-use phones delivered to your door.

Ring Groups

Set-up calls to ring simultaneously, linear or longest idle using different ring scheduling.

Script Writing &
Call Recording

Our team of talented professionals will help create custom quality prompts, greeting, hold messages and more.

Toll Free Minutes

Toll-free minutes are per plan. Overage rates apply.

Unlimited Phone Calls

Unlimited calling/phone calls in the US, Canada and PR.

Unlimited Virtual Extensions

Create & manage an unlimited number of group or individual extensions.

US Based 24/7
Technical Support

ThreePBX offers technicle support for conveniece to our clients

Vanity Numbers

Get your own personalized phone number

Voicemail to Email

Access voicemail messages from your desk and mobile phones, email, desktop app and online account

Voicemail Transcription

Voicemail transciption translates the voicemail to written format and delivers it to your email or text message.
30 Money back guarantee up to 300 minutes total

Federal, State taxes and fees will be applied to your monthly invoice.
Unlimited minute plans are subject to fair use restrictions.
For more information refer to the Terms of Service

For Each additional text sent and received that is over your allotted plan will incur a $0.010 fee.
* Additional Charges may apply.

Let’s Get Started

Make the Switch!

Contact Sales

Submit a Feature

Submit a Ticket