Welcome to ThreePBX
Robust Communication Service for Government and Municipalities
Upgrade to a cloud communications platform to stay in touch and communicate more efficiently.
Tools For Your Modern Communication Needs
Integration With Cloud-Based Applications
How can ThreePBX VoIP Service Benefit State Governments?
Talk With Our Live Agent
Cloud-based VoIP Phone System to
Streamline Public Contact
Transformation of your communication systems to unified VoIP can integrate your voice, video, and data needs into a single communications infrastructure that streamlines public contact.
Unified Communication Solutions for Municipalities
Local government buildings require accessible communication and safety solutions to improve internal communication between staff and citizens.
Our VoIP solution meets the technological needs of a wide range of governmental buildings, from small, single-location libraries to large, sprawling multi-city governments.
Improved Municipal Safety Measures
Instantly notifies everyone inside the building of a lockdown, an active threat, or any other emergency With a Lockdown and Emergency Notification System(LENS)
Enhanced 9-1-1 services connects your premises to the nearest emergency service with the push of a button.
Unite All the Features in One Place
Get VoIP phone service with unique features to boost your productivity.
Utilize SMS feature for a person to person text messaging in group chats.
Handle outbound faxing using your existing fax hardware, by our portal, or by fax to email.
Initiate video call from you phone, laptop or PC with a single click.
Access user admin portal to monitor, change call settings, adjust hold music and more.
How it works
Here are four Easy steps to Set up VoIP with ThreePBX
Powerful VoIP Technology for Increased
& Convenient Communication
Link your communications in every location with both cloud-based and hosted options.
Easy Call Management
User-friendly interface and comprehensive VoIP phone system to operate the cloud-based phone system.
Upgrade Your Call Quality
Access to a superior audio spectrum while minimizing downtime.
Access to our in-house team of professionals around the clock along with a specialized account manager.
Reduced Phone System Costs
Along with around 50% cost reduction, maintenance, support, and upgrade expenses are also eliminated.
Monitor Call Insights
Dedicated supervisors can monitor & access live call , call grading, call recordings, and detailed performance indicators.
Highly Secure VoIP System
Adhere with GDPR, CCPA, and other industry standards to safeguard customer information and communications.
Three Accessibility Options for Government Offices
VoIP Phones + ThreePBX VoIP Service
With ThreePBX, Your Have Options
Pick whichever options works best for you!
Bring Your Own
1. Save money when you bring your own device.
2. Compatible with most VoIP phones.
3. One-time provisioning fee per device.
1. One-time purchase.
2. Lower total cost of ownership over a 3-year period
1. Low monthly fee
2. No up-front costs.
3. We’ll fix it for free if there are ever any issues.
1. This requires a 24-36 month contract to get free quality devices
ThreePBX Office Pricing
- Single Sign-on
- Multi-site admin and management
- Up to 8-digit extensions with site codes
- Hot desking
- Advanced call handling including whisper, barge, and more
- Video meetings
- Real-time analytics
- Popular CRM integrations with Salesforce, Zendesk, and more
- 24/7 Technical Support
- 12,500 Toll Free Minutes
- SMS/MMS Business Texting
7 day Free Trial
|VOICE CALLING||Unlimited calling within the US, PR, CA||✓||✓||✓|
|Unlimited Audio Conference Calls||x||50 Participant||Unlimited|
|Free local or toll-free number||✓||✓||✓|
|High-definition (HD) voice||✓||✓||✓|
|Multi-level auto attendant||✓||✓||✓|
|MOBILITY||App for Mac||✓||✓||✓|
|App for Windows||✓||✓||✓|
|App for iOS||✓||✓||✓|
|App for Android||✓||✓||✓|
|ThreePBX Virtual Extension||✓||✓||✓|
|MEETINGS||HD video calling||✓||✓||✓|
|Unlimited video calling (peer-to-peer)||✓||✓||✓|
|Unlimited video conferencing||✓||✓||✓|
|Video conference recording||✓||✓||✓|
|APP COLABORATION||Team messaging peer to peer video||✓||✓||✓|
|Private group messaging||✓||✓||✓|
|VOICE ANALYTICS AND REPORTS||Call history||✓||✓||✓|
|Call log reports||✓||✓||✓|
|VOICE ADMINISTRATION||Admin portal||✓||✓||✓|
|Blitz Lead Manager*||✓||✓||✓|
|PHONES||Bring your own device (BYOD)||✓||✓||✓|
|SUPPORT||Email support 24/7||✓||✓||✓|
|Chat support. 24/7||✓||✓||✓|
|Phone support 24/7||✓||✓||✓|
|Knowledge Center 24/7||✓||✓||✓|
|Real-time system status||✓||✓||✓|
|SLA with 99.99% Uptime||✓||✓||✓|
|Advanced roles and permissions||✓||✓||✓|
|VOICE PRODUCTIVITY||Address Book||✓||✓||✓|
|Bulk Number Porting||✓||✓||✓|
|Call Handling Rules||✓||✓||✓|
|Call Park with Ringback||✓||✓||✓|
|Callback Auto System||✓||✓||✓|
|Caller ID Prefix||✓||✓||✓|
|VOICE PRODUCTIVITY||Click to Call||✓||✓||✓|
|Dial by Name Directory||✓||✓||✓|
|Digital Faxing (outbound)||✓||✓||✓|
|Do Not Disturb (DND)||✓||✓||✓|
|Facetime Calling- Peer to Peer||✓||✓||✓|
|Find me/Follow Me||✓||✓||✓|
|Modes for business After Hours||✓||✓||✓|
|Quality of Service (QoS) reports||✓||✓||✓|
|Google and o365 SSO||✓||✓||✓|
|Voicemail to Email Transcription||✓||✓||✓|
|Note: (*) represent the addon|
Frequently Asked Questions
ThreePBX phone service is designed to meet your business needs, so yes, it is highly likely for you to keep your existing phone number. As long as the active voice/fax number is portable, which it usually is via federal guidelines that we can facilitate the transition. In fact, we can even confirm this for you as part of our discovery call.
We can use your existing VoIP phones if you are already on a Cloud Based VoIP system. We also have options to make calls using our application through computer or mobile options if that is a business preference for you.
No, you will not experience any delay as we work. Your phone lines will continue to run during the transition.
No upgrade is necessary as long as you have a broadband connection (not DSL). You can make/receive 10 calls simultaneously while only using 1MB bandwidth as our codec uses 100 KBps per phone call. Our technology is designed to make your life easier.
We like to ensure minimal disruption to business operations if and when an issue arises. No, you will not lose phone service if your internet connection goes down. The hosting site where your phone server is located will continue to function, however your phones will not ring due to the internet connection being down.
No, you will not be bound to any long-term commitments with Three PBX. We are confident about the service and technology we provide our customers, which is why we are also confident that we will earn your trust over time.
Our standard contract works on a monthly payment basis. However, we also provide more tailored packages that accommodates your business needs and budgets. If you do require a long-term contract, this will come with an added benefit of reduced rates.
Yes, you can use your cell for VoIP without having to disclose your personal cell number. Our service is very easy to use on your mobile device with our ThreePBX mobile app, which provides your phone with a business line. You will also be able to keep your employee’s phone numbers hidden from your customers.
At ThreePBX, we look to create a complete business phone system experience for you and your employees. The transition from another provider can be complicated, yes, however we overlook the set-up of the system from start to finish as well as any changes your business requires.
We have VoIP integration with Salesforce, Zoho CRM, HubSpot and more.
Switching over to VoIP is quite a common and simple process. In fact, having an internet facility enables us to provide you with more features that can optimise your business function. The first step is to sign up with ThreePBX, which will permit us to start the phone number porting process. On completion of this process, you will then be able to cancel the existing plan you have.