Hosted Phone System for Retail Services
With ThreePBX take your retail business to new heights with reliable and transparent communication.
- Enhanced collaboration.
- Seamless information delivery.
- Better communications.
- Limitless communication.
Channels of Communication Unified
Phone
Get VoIP phone service with unique features to boost your productivity.
SMS
Utilize SMS feature for a person to person text messaging in group chats.
FAX
Handle outbound faxing using your existing fax hardware, by our portal, or by fax to email.
VIDEO MEETINGS
Initiate video call from you phone, laptop or PC with a single click.
Portal
Access user admin portal to monitor, change call settings, adjust hold music and more.
Features for you to Communicate Conveniently
Advanced Calling Features
Includes a variety of enhanced call management and control options such as call forwarding, call waiting, caller ID, and call blocking to improve communication efficiency.
Auto-Attendants
Automated system that greets callers and presents options, can provide information about store hours, location, and promotions, and improves call handling and customer service.
Mobile Texting
Allows for text message communication with customers and clients, can be used for appointment reminders, promotions, and customer service, and increases accessibility and convenience for customers.
Internet Faxing
Allows for sending and receiving faxes via the internet, can be used to send and receive sensitive information securely.
Intercom System
Efficient Communication and Enhanced Security with Intercom Systems: The Ultimate Solution for Homes, Offices, and Public Buildings.
Call Routing
Automatically directs calls to the right staff member, improves communication efficiency, and reduces missed calls.
Unified Communication System for Retail
All the Features Retail Services need
Auto Attendant
Customized menu option to send clients to the correct department or agent.
Advanced Call Queue Handling
Put callers "on hold" until they can connect to an available staff member.
Advanced Voicemail
Access voicemail messages from your desk and mobile phones, email, desktop app and online account
Ring/Hunt Groups
Preconfigured departments ring groups for billing and more
Fax Machine
Receive all your faxes to your email, fax machine, or portal system
Management Dashboard
User Friendly dashboard to monitor your staff and incoming and outgoing calls from any location.
What's in it for Retail Businesses
Boost Customer Satisfaction
Respond to complaints, questions, and service issues in a timely and cost-effective manner.
Provide customers with a wide variety of options for getting in touch with you: phone, email, IM, SMS, chat, web conference, and even social media.
Streamline Communication in the Supply Chain
Adapt swiftly to shifts in customer demand or risk missing out on profitable prospects.
Stay in touch with one unified platform to streamline your daily sales and business reports, branch meetings, and internal communications.
Integrate CRM of Your Choice
Integrate VoIP with Your Choice of CRM Solution and enjoy the benefits of seamless integration.Â
Unlock the power of advanced functionalities with utilizing the integration with a huge no. of available apps.
Maintain Contact In-store
Ensure constant communication between upper management and their respective teams, departments, or products.
To effectively manage the complex, dynamic, and ever-evolving retail supply chain, effective two-way communication between all links in the chain is vital.
Reduce Communication Costs
Along with a 50% cost reduction, maintenance, support, and upgrade expenses are also eliminated.
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Start with the base package and go up, depending on your selected add-on features and the number of individual extensions.
Request a Quote
ThreePBX Office Pricing
ThreePBX Office Pricing
alpha
- Unlimited Calling
- Unlimited Virtual Extensions
- 24/7 U.S. Based Technical Support
- Unlimited Outbound Digital Faxing
- 100 toll-free minutes
- SMS/MMS Texting - 5,000
beta
- Unlimited Calling
- Unlimited Virtual Extensions
- 24/7 U.S. Based Technical Support
- Unlimited Outbound Digital Faxing
- 100 toll-free minutes
- SMS/MMS Texting - 5,000
delta
- Unlimited Calling
- Unlimited Virtual Extensions
- 24/7 U.S. Based Technical Support
- Unlimited Outbound Digital Faxing
- 100 toll-free minutes
- SMS/MMS Texting - 5,000
| FEATURES |
ALPHA 7 day Free Trial |
BETA Get Demo |
DELTA Get Demo |
|
| VOICE CALLING | Unlimited calling within the US, PR, CA | ✓ | ✓ | ✓ |
| Unlimited Audio Conference Calls | x | 50 Participant | Unlimited | |
| Free local or toll-free number | ✓ | ✓ | ✓ | |
| Toll-free minutes | 1500 | 3000 | 12500 | |
| High-definition (HD) voice | ✓ | ✓ | ✓ | |
| Auto attendant | ✓ | ✓ | ✓ | |
| Multi-level auto attendant | ✓ | ✓ | ✓ | |
| MOBILITY | App for Mac | ✓ | ✓ | ✓ |
| App for Windows | ✓ | ✓ | ✓ | |
| App for iOS | ✓ | ✓ | ✓ | |
| App for Android | ✓ | ✓ | ✓ | |
| ThreePBX Virtual Extension | ✓ | ✓ | ✓ | |
| MEETINGS | HD video calling | ✓ | ✓ | ✓ |
| Unlimited video calling (peer-to-peer) | ✓ | ✓ | ✓ | |
| Unlimited video conferencing | ✓ | ✓ | ✓ | |
| Video conference recording | ✓ | ✓ | ✓ | |
| APP COLABORATION | Team messaging peer to peer video | ✓ | ✓ | ✓ |
| Private group messaging | ✓ | ✓ | ✓ | |
| Screen sharing | ✓ | ✓ | ✓ | |
| Mobile SMS/MMS | ✓ | ✓ | ✓ | |
| VOICE ANALYTICS AND REPORTS | Call history | ✓ | ✓ | ✓ |
| Call log reports | ✓ | ✓ | ✓ | |
| Voice Analytics | ✓ | ✓ | ✓ | |
| VOICE ADMINISTRATION | Admin portal | ✓ | ✓ | ✓ |
| User portal | ✓ | ✓ | ✓ | |
| Dashboard | ✓ | ✓ | ✓ | |
| INTEGRATIONS | Salesforce* | ✓ | ✓ | ✓ |
| Redtail* | ✓ | ✓ | ✓ | |
| Netsuite* | ✓ | ✓ | ✓ | |
| Microsoft Dynamics* | ✓ | ✓ | ✓ | |
| Insightly* | ✓ | ✓ | ✓ | |
| Infusion Soft* | ✓ | ✓ | ✓ | |
| Hubspot* | ✓ | ✓ | ✓ | |
| Google Contacts* | ✓ | ✓ | ✓ | |
| Gmail* | ✓ | ✓ | ✓ | |
| Freshsales* | ✓ | ✓ | ✓ | |
| Freshdesk* | ✓ | ✓ | ✓ | |
| Copper* | ✓ | ✓ | ✓ | |
| Drift* | ✓ | ✓ | ✓ | |
| Facebook* | ✓ | ✓ | ✓ | |
| Bullhorn* | ✓ | ✓ | ✓ | |
| INTEGRATIONS | AutoTask* | ✓ | ✓ | ✓ |
| Blitz Lead Manager* | ✓ | ✓ | ✓ | |
| Active Campaign* | ✓ | ✓ | ✓ | |
| AMS 360* | ✓ | ✓ | ✓ | |
| Agency Bloc* | ✓ | ✓ | ✓ | |
| Stripe* | ✓ | ✓ | ✓ | |
| Sugar CRM* | ✓ | ✓ | ✓ | |
| Microsoft Teams* | ✓ | ✓ | ✓ | |
| Documo* | ✓ | ✓ | ✓ | |
| ConnectWise* | ✓ | ✓ | ✓ | |
| Quickbooks Online* | ✓ | ✓ | ✓ | |
| PHONES | Bring your own device (BYOD) | ✓ | ✓ | ✓ |
| Soft Phone | ✓ | ✓ | ✓ | |
| Desk Phone | ✓ | ✓ | ✓ | |
| Conference Phone | ✓ | ✓ | ✓ | |
| Analog Phones | ✓ | ✓ | ✓ | |
| SUPPORT | Email support 24/7 | ✓ | ✓ | ✓ |
| Chat support. 24/7 | ✓ | ✓ | ✓ | |
| Phone support 24/7 | ✓ | ✓ | ✓ | |
| Knowledge Center 24/7 | ✓ | ✓ | ✓ | |
| Real-time system status | ✓ | ✓ | ✓ | |
| Professional Implementation | ✓ | ✓ | ✓ | |
| Multi-site support | ✓ | ✓ | ✓ | |
| SLA with 99.99% Uptime | ✓ | ✓ | ✓ | |
| Account Manager | ✓ | ✓ | ✓ | |
| ANALYTICS | Custom reports | ✓ | ✓ | ✓ |
| Custom dashboards | ✓ | ✓ | ✓ | |
| Advanced roles and permissions | ✓ | ✓ | ✓ | |
| Advanced reports | ✓ | ✓ | ✓ | |
| VOICE PRODUCTIVITY | Address Book | ✓ | ✓ | ✓ |
| Bulk Number Porting | ✓ | ✓ | ✓ | |
| Call Blocking | ✓ | ✓ | ✓ | |
| Call Forwarding | ✓ | ✓ | ✓ | |
| Call Handling Rules | ✓ | ✓ | ✓ | |
| Call Hunting | ✓ | ✓ | ✓ | |
| Call Logs | ✓ | ✓ | ✓ | |
| Call Park with Ringback | ✓ | ✓ | ✓ | |
| Call Screening | ✓ | ✓ | ✓ | |
| Call Transfer | ✓ | ✓ | ✓ | |
| Call Waiting | ✓ | ✓ | ✓ | |
| Callback Auto System | ✓ | ✓ | ✓ | |
| Caller ID | ✓ | ✓ | ✓ | |
| Caller ID Prefix | ✓ | ✓ | ✓ | |
| VOICE PRODUCTIVITY | Click to Call | ✓ | ✓ | ✓ |
| Dial by Name Directory | ✓ | ✓ | ✓ | |
| Digital Faxing (outbound) | ✓ | ✓ | ✓ | |
| Do Not Disturb (DND) | ✓ | ✓ | ✓ | |
| E911 Dialing | ✓ | ✓ | ✓ | |
| Extension Dialing | ✓ | ✓ | ✓ | |
| Facetime Calling- Peer to Peer | ✓ | ✓ | ✓ | |
| Find me/Follow Me | ✓ | ✓ | ✓ | |
| Greetings | ✓ | ✓ | ✓ | |
| Hold Music | ✓ | ✓ | ✓ | |
| Hot Desking | ✓ | ✓ | ✓ | |
| In-Call Features | ✓ | ✓ | ✓ | |
| Line failover | ✓ | ✓ | ✓ | |
| Management Portal | ✓ | ✓ | ✓ | |
| Modes for business After Hours | ✓ | ✓ | ✓ | |
| Quality of Service (QoS) reports | ✓ | ✓ | ✓ | |
| Queues | ✓ | ✓ | ✓ | |
| Ready Phones | ✓ | ✓ | ✓ | |
| Ring Groups | ✓ | ✓ | ✓ | |
| Google and o365 SSO | ✓ | ✓ | ✓ | |
| QOS Monitoring | ✓ | ✓ | ✓ | |
| Call Recording* | ✓ | ✓ | ✓ | |
| Vanity Numbers* | ✓ | ✓ | ✓ | |
| International Numbers* | ✓ | ✓ | ✓ | |
| Voicemail to Email Transcription | ✓ | ✓ | ✓ | |
| Note: (*) represent the addon | ||||
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