ThreePBX Phone System for Virtual or Remote Teams

Keep in touch with remote employees using ThreePBX phone services and say bye to communication gap.
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Modern Cloud Hosted Communication System

Phone

Use your existing phone with ThreePBX by attaching an analog converter.

SMS

Utilize SMS feature for a person to person text messaging in group chats.

FAX

Outbound faxing can be managed using your existing fax hardware, by our portal, or by fax to email.

VIDEO MEETINGS

Facetime can be used with our mobile app and softphone.

Portal

Admin Portal can be used to monitor, change call settings, adjust hold music and more.

Features For Your Business Communication Needs​

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Digital faxing

Allows sending and receiving faxes digitally, eliminating the need for physical fax machines.

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Video conferencing

Facilitates remote face-to-face communication and collaboration among team members.

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Call queuing

Automatically directs calls to the right staff member and reduces wait times for callers.

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Messaging

Allows for instant messaging and file sharing among team members.

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Call recordings

Enables recording and storing of calls for training, compliance, and quality assurance purposes.

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HD Voice

Enhances call quality and clarity, improving communication efficiency.

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Unified Communication System for Remote Teams

  • Flexible VoIP System:

    Automated and streamlined features into one easy-to-use system.

  • Cost Effective VoIP Solution

    Utilize dozens of communication features all in one place.

  • 24/7 Technical Support

    Set up your communication preferences once, and you can take advantage of automated communication throughout the day.

How Cloud VoIP Benefits Remote Teams

Work Remotely, Appear Locally

  • Develop trust with virtual phone numbers. Your employees can make calls With virtual numbers though they are based locally regardless of location.

  • Assign countless numbers to a single user and pick between local and international options.

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Access Insights in Real-time

  • Access Call statistics for different departments and get better insights on teams' performance.

  • Get live and historical service quality reports with adaptable dashboards.

Call Tracking and Team Management

  • Maintain your team's peak performance with a sophisticated team management feature.

  • Manage your team with call tracking to call recording, team member management and call analytics.

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Measure Remote Teams' Productivity

  • Assess your team's performance. VoIP systems gives team leaders and managers insight into their team's performance, the number of calls they make, and other indicators.

  • Call recording allows you to listen back to calls, allowing you to ensure that call quality remains high. Call recordings can also be utilised for training.

Extended Communication Features in One Place

Auto Attendant

Customized menu option to send clients to the correct department or agent.​

Advanced Call Queue Handling

Put callers "on hold" until they can connect to an available staff member.

Advanced Voicemail

Access voicemail messages from your desk and mobile phones, email, desktop app and online account

Ring/Hunt Groups

Preconfigured departments ring groups for billing and more

Fax Machine

Receive all your faxes to your email, fax machine, or portal system

Management Dashboard

User Friendly dashboard to monitor your staff and incoming and outgoing calls from any location 

It's Time To Switch To ThreePBX System

We've got you covered

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ThreePBX Office Pricing

Pricing Table
Monthly plan with no commitment
1-04 5-19 20-99 100+

alpha

$30.95 /user/monthly
  • Unlimited Calling
  • Unlimited Virtual Extensions
  • 24/7 U.S. Based Technical Support
  • Unlimited Outbound Digital Faxing
  • 100 toll-free minutes
  • SMS/MMS Texting - 5,000
Compare all plans

beta

$35.95 /user/monthly
  • Unlimited Calling
  • Unlimited Virtual Extensions
  • 24/7 U.S. Based Technical Support
  • Unlimited Outbound Digital Faxing
  • 100 toll-free minutes
  • SMS/MMS Texting - 5,000
Compare all plans

delta

$45.95 /user/monthly
  • Unlimited Calling
  • Unlimited Virtual Extensions
  • 24/7 U.S. Based Technical Support
  • Unlimited Outbound Digital Faxing
  • 100 toll-free minutes
  • SMS/MMS Texting - 5,000
Compare all plans
FEATURES ALPHA
7 day Free Trial
BETA
Get Demo
DELTA
Get Demo
VOICE CALLING Unlimited calling within the US, PR, CA
Unlimited Audio Conference Calls x 50 Participant Unlimited
Free local or toll-free number
Toll-free minutes 1500 3000 12500
High-definition (HD) voice
Auto attendant
Multi-level auto attendant
MOBILITY App for Mac
App for Windows
App for iOS
App for Android
ThreePBX Virtual Extension
MEETINGS HD video calling
Unlimited video calling (peer-to-peer)
Unlimited video conferencing
Video conference recording
APP COLABORATION Team messaging  peer to peer video
Private group messaging
Screen sharing
Mobile SMS/MMS
VOICE ANALYTICS AND REPORTS Call history
Call log reports
Voice Analytics
VOICE ADMINISTRATION Admin portal
User portal
Dashboard
INTEGRATIONS Salesforce*
Redtail*
Netsuite*
Microsoft Dynamics*
Insightly*
Infusion Soft*
Hubspot*
Google Contacts*
Gmail*
Freshsales*
Freshdesk*
Copper*
Drift*
Facebook*
Bullhorn*
INTEGRATIONS AutoTask*
Blitz Lead Manager*
Active Campaign*
AMS 360*
Agency Bloc*
Stripe*
Sugar CRM*
Microsoft Teams*
Documo*
ConnectWise*
Quickbooks Online*
PHONES Bring your own device (BYOD)
Soft Phone
Desk Phone
Conference Phone
Analog Phones
SUPPORT Email support 24/7
Chat support. 24/7
Phone support 24/7
Knowledge Center 24/7
Real-time system status
Professional Implementation
Multi-site support
SLA with 99.99% Uptime
Account Manager
ANALYTICS Custom reports
Custom dashboards
Advanced roles and permissions
Advanced reports
VOICE PRODUCTIVITY Address Book
Bulk Number Porting
Call Blocking
Call Forwarding
Call Handling Rules
Call Hunting
Call Logs
Call Park with Ringback
Call Screening
Call Transfer
Call Waiting
Callback Auto System
Caller ID
Caller ID Prefix
VOICE PRODUCTIVITY Click to Call
Dial by Name Directory
Digital Faxing (outbound)
Do Not Disturb (DND)
E911 Dialing
Extension Dialing
Facetime Calling- Peer to Peer
Find me/Follow Me
Greetings
Hold Music
Hot Desking
In-Call Features
Line failover
Management Portal
Modes for business After Hours
Quality of Service (QoS) reports
Queues
Ready Phones
Ring Groups
Google and o365 SSO
QOS Monitoring
Call Recording*
Vanity Numbers*
International Numbers*
Voicemail to Email Transcription
Note: (*) represent the addon

 

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Frequently Asked Questions

ThreePBX phone service is designed to meet your business needs, so yes, it is highly likely for you to keep your existing phone number. As long as the active voice/fax number is portable, which it usually is via federal guidelines that we can facilitate the transition. In fact, we can even confirm this for you as part of our discovery call.

We can use your existing VoIP phones if you are already on a Cloud Based VoIP system. We also have options to make calls using our application through computer or mobile options if that is a business preference for you.

No, you will not experience any delay as we work. Your phone lines will continue to run during the transition.

No upgrade is necessary as long as you have a broadband connection (not DSL). You can make/receive 10 calls simultaneously while only using 1MB bandwidth as our codec uses 100 KBps per phone call. Our technology is designed to make your life easier.

We like to ensure minimal disruption to business operations if and when an issue arises. No, you will not lose phone service if your internet connection goes down. The hosting site where your phone server is located will continue to function, however your phones will not ring due to the internet connection being down.

No, you will not be bound to any long-term commitments with Three PBX. We are confident about the service and technology we provide our customers, which is why we are also confident that we will earn your trust over time.

 

Our standard contract works on a monthly payment basis. However, we also provide more tailored packages that accommodates your business needs and budgets. If you do require a long-term contract, this will come with an added benefit of reduced rates.

Yes, you can use your cell for VoIP without having to disclose your personal cell number. Our service is very easy to use on your mobile device with our ThreePBX mobile app, which provides your phone with a business line. You will also be able to keep your employee’s phone numbers hidden from your customers.

At ThreePBX, we look to create a complete business phone system experience for you and your employees. The transition from another provider can be complicated, yes, however we overlook the set-up of the system from start to finish as well as any changes your business requires.

We have VoIP integration with Salesforce, Zoho CRM, HubSpot and more.

Switching over to VoIP is quite a common and simple process. In fact, having an internet facility enables us to provide you with more features that can optimise your business function. The first step is to sign up with ThreePBX, which will permit us to start the phone number porting process. On completion of this process, you will then be able to cancel the existing plan you have.

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"Threepbx consolidates all of my customer data into a single location, allowing me to easily access their account history, notes, and documents from a single screen. With Threepbx, managing customer relationships becomes effortless and intuitive, eliminating any uncertainty or guesswork involved in the process."
Sophia
Account Representative

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What’s the difference?

Traditional phone numbers versus Virtual phone numbers

Even though virtual phone numbers and regular phone numbers work the same, there are key differences between the two. First, area codes don’t really matter when it comes to VoIP phone systems. Unlike regular phone numbers, virtual ones work independently of location. This means you’ll be able to choose a phone number with any area code you choose.

Second, landline phone numbers are linked to a specific device, usually a landline phone you can have at home or in your office. Virtual phone numbers can be linked to many devices, which allows users to make voice calls not only from a landline but also from a smartphone or a computer. All you need to make the call is the virtual phone number! This provides businesses with greater flexibility and freedom of use, which is key in today’s world.

Virtual phone numbers will allow you to measure your marketing efforts by tracking the number of calls you receive from prospects that are coming from all your social media platforms. This way, you can adjust your efforts however necessary to make sure your prospects can contact you whenever they need it.

These two key differences make it possible to understand exactly why VoIP phone systems have become so popular among businesses. They are convenient, flexible, easy to use and they contribute to successful communication not only with clients but also with partners and team members. 

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