Customer Success Stories
Armouth International
Headquarters: New York, NY, United States
No. of employees: 10 total employees across all of its locations
Revenue: $36.30 million in sales (USD).
When Armouth International, Inc.—a wholesale company based in New York—approached our team, they were using a local phone provider. Armouth, with its departments scattered across the United States and a limited phone system, needed a better telecommunications solution to accommodate remote employees and a variety of locations to manage. Our ThreePBX team stepped in and streamlined and upgraded their technology. We implemented one, central line of communication for every location, implemented a mobile system to allow for management of remote employees and lastly, a portal system to allow for tracking of any faxes.
Company Powerlines, Inc.
Headquarters: New Jersey
No. of employees: 10
Website: https://powerlinesusa.com/
Company Powerlines, Inc—a supplier to the mailing, printing and packaging industries, spent more than $20,000 on an on-site phone system. Calls not being directed to the right people, limited functionality and cords and hardware chaos, among other things, prompted Company Powerlines, Inc. to seek a better telecommunications partner. The ThreePBX team got to work in removing their former system and replacing it with an easy and up-to-date cloud-based platform that allowed for streamlined communication among its customers and staff, voice-recorded calls helped improve customer service and satisfaction, and lastly, Company Powerlines, Inc., was able to achieve cost-savings of nearly 30 percent on a monthly basis.
Campus
Education
Headquarters: Jersey City, New Jersey
No. of employees: 15
Website: https://studyoncampus.com/
Campus Education—a local and national leader in education solutions—continuously faced a challenge with its phone system. Not only in usability, but also cost. With only two to three lines available, receptionists regularly hit capacity and prospects were left hanging. This greatly impacted enrollment. Honing in on this core issue, ThreePBX expanded its available lines of communication to accommodate 12 calls per phone without a busy dial tone, ensuring new enrollments access and overall, cost-savings. In the same vein, as important as security is on-campus, these new measures opened up the lines of communication for 9-1-1 calls and with this, trackability the school didn’t have in-place before. As one more benefit, Campus Education was able to replace its main intercom system with a ThreePBX solution, connecting staff and students with important messages like COVID season, shutdowns, hours of operation, emergency information and more.