Customer Success Stories

Armouth International

Headquarters: New York, NY, United States

No. of employees: 10 total employees across all of its locations

Revenue: $36.30 million in sales (USD).

When Armouth International, Inc.—a wholesale company based in New York—approached our team, they were using a local phone provider. Armouth, with its departments scattered across the United States and a limited phone system, needed a better telecommunications solution to accommodate remote employees and a variety of locations to manage. Our ThreePBX team stepped in and streamlined and upgraded their technology. We implemented one, central line of communication for every location, implemented a mobile system to allow for management of remote employees and lastly, a portal system to allow for tracking of any faxes.

Company Powerlines, Inc.

Headquarters: New Jersey

No. of employees: 10


Company Powerlines, Inc—a supplier to the mailing, printing and packaging industries, spent more than $20,000 on an on-site phone system. Calls not being directed to the right people, limited functionality and cords and hardware chaos, among other things, prompted Company Powerlines, Inc. to seek a better telecommunications partner. The ThreePBX team got to work in removing their former system and replacing it with an easy and up-to-date cloud-based platform that allowed for streamlined communication among its customers and staff, voice-recorded calls helped improve customer service and satisfaction, and lastly, Company Powerlines, Inc., was able to achieve cost-savings of nearly 30 percent on a monthly basis.


Headquarters: Jersey City, New Jersey

No. of employees: 15

Campus Education—a local and national leader in education solutions—continuously faced a challenge with its phone system. Not only in usability, but also cost. With only two to three lines available, receptionists regularly hit capacity and prospects were left hanging. This greatly impacted enrollment. Honing in on this core issue, ThreePBX expanded its available lines of communication to accommodate 12 calls per phone without a busy dial tone, ensuring new enrollments access and overall, cost-savings. In the same vein, as important as security is on-campus, these new measures opened up the lines of communication for 9-1-1 calls and with this, trackability the school didn’t have in-place before. As one more benefit, Campus Education was able to replace its main intercom system with a ThreePBX solution, connecting staff and students with important messages like COVID season, shutdowns, hours of operation, emergency information and more.

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What’s the difference?

Traditional phone numbers versus Virtual phone numbers

Even though virtual phone numbers and regular phone numbers work the same, there are key differences between the two. First, area codes don’t really matter when it comes to VoIP phone systems. Unlike regular phone numbers, virtual ones work independently of location. This means you’ll be able to choose a phone number with any area code you choose.

Second, landline phone numbers are linked to a specific device, usually a landline phone you can have at home or in your office. Virtual phone numbers can be linked to many devices, which allows users to make voice calls not only from a landline but also from a smartphone or a computer. All you need to make the call is the virtual phone number! This provides businesses with greater flexibility and freedom of use, which is key in today’s world.

Virtual phone numbers will allow you to measure your marketing efforts by tracking the number of calls you receive from prospects that are coming from all your social media platforms. This way, you can adjust your efforts however necessary to make sure your prospects can contact you whenever they need it.

These two key differences make it possible to understand exactly why VoIP phone systems have become so popular among businesses. They are convenient, flexible, easy to use and they contribute to successful communication not only with clients but also with partners and team members. 

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